Responsible to provide administrative support in order to ensure all services are provided in an effective and efficient manner
Position Responsibilities and Functions:
Responsible to work as a cashier and complete daily floats and reports, as well as communicate guests with the accurate information regarding expenses and packages available.
Ability to interact with guests, up sell to cliental and provide an informative and entertaining over view of CreaKids facilities to potential cliental .
Receive and deliver messages and notes in a timely manner to management.
Ensure all wavers are completed, all promotional and reception materials in stock (flyers, banners, invitations, forms, cards etc).
Responsible to correspond, communicate with clients through e-mail or over the phone, to any specific questions or enquiries in a timely manner.
Update Events Calendar in a timely manner, able to communicate to clientele on availability, unavailability of slots for booking of birthday parties, sports sessions, workshops and any other activities.
Responsible to assist with special events, birthday bookings in case of need.
Have enough knowledge of all toys, games and activities available in CreaKids.
Trained in handling Credit Card machine and able to resolve issues related to cash transactions with minimum assistance.
Fully understand EMBED system and able to sort out difficulties without management’s assistance.
Ensure that the health and safety of the children is maintained AT ALL TIMES in keeping with the child protection and safety policy.
Trained in handling children during emergency situations, first aid procedures.
Willing to work flexible schedules if required.
Carry out any other job related tasks if required (including, but not limited to: cleaning facility, babysitting, and hosting outdoor events, etc)
Customer Services Experience
Strong communication and interpersonal skills.
First Aid trained
2 to 3 years’ experience in the same field.
If you feel you are suitable for this role, please forward your CV to firstname.lastname@example.org